Frequently Asked Questions

What payment methods do you accept?

We accept all major payment methods including credit cards (Visa, Mastercard), PayPal, Apple Pay, Google Pay, and European options like SEPA and Klarna.

Do your products come with a warranty?

Yes, all our electronics come with manufacturer warranties, typically 1–2 years covering defects in materials and workmanship.

How long does shipping take?

Standard shipping takes 3–5 business days. Express shipping (1–2 business days) is also available. Free shipping on orders over €50.

Can I return or exchange a product?

We offer a 30-day return and exchange policy. Items must be in original condition. Refunds are processed within 5–7 business days after we receive your return.

Are your electronics compatible with EU power standards?

Yes, all our products are fully compatible with EU power standards (230V, 50Hz) and meet European safety regulations.